Privacy policy

Privacy Policy for Shahpurjat.xyz

Effective Date: May 6, 2026

1. Introduction

Welcome to Shahpurjat.xyz (“Platform”, “we”, “our”, or “us”).

We are committed to protecting your privacy and handling your personal data responsibly in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and other applicable Indian laws.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use Shahpurjat.xyz.

By using our Platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide and improve our services.

A. Personal Information

When you create an account, place an order, contact us, or interact with the Platform, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Account login credentials

B. Transaction Information

When you make purchases through our Platform, we may collect:

Order details
Payment status
Transaction references

Note: Payment card details are processed securely through third-party payment gateways. We do not store complete card information on our servers.

C. Device and Usage Information

We may automatically collect limited technical information such as:

IP address
Browser type
Device type
Operating system
Pages visited
Session duration
Referral links

D. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Improve user experience
Analyze website traffic
Remember user preferences

Users may manage cookie preferences through browser settings or cookie controls provided on the Platform.

3. Purpose of Data Collection

We use your personal data only for lawful and legitimate purposes, including:

Creating and managing user accounts
Processing and delivering orders
Providing customer support
Managing returns and refunds
Improving platform functionality
Preventing fraud and unauthorized activities
Sending service-related communications
Complying with legal obligations
Personalizing shopping experiences

We do not use your data for unrelated purposes without obtaining additional consent.

4. Legal Basis and Consent

We collect and process personal data based on:

Your consent
Performance of contractual obligations
Compliance with legal requirements
Legitimate business purposes permitted under applicable law

Consent

By using Shahpurjat.xyz, you consent to the collection and processing of your personal data as described in this Privacy Policy.

Where required:

Separate consent will be obtained for marketing communications.
Consent may be withdrawn at any time.
Users may opt out of promotional messages.

Withdrawal of consent will not affect processing already carried out lawfully before withdrawal.

5. Sharing of Information

We may share your information only with trusted third parties necessary for operating the Platform, including:

A. Service Providers

Logistics and delivery partners
Payment gateway providers
Technology and hosting providers
Analytics service providers
Customer support vendors

B. Legal and Regulatory Authorities

We may disclose information when required by:

Courts
Government authorities
Law enforcement agencies
Regulatory bodies

C. Business Transfers

If Shahpurjat.xyz undergoes a merger, acquisition, restructuring, or asset transfer, user data may be transferred as part of that transaction.

We do not sell personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary to:

Fulfill the purposes outlined in this Policy
Comply with legal obligations
Resolve disputes
Enforce agreements

When personal data is no longer required, it will be securely deleted or anonymized.

Users may request deletion of their accounts and personal data, subject to legal or contractual retention requirements.

7. User Rights

Under the Digital Personal Data Protection Act, 2023, users may have the right to:

Access their personal data
Correct inaccurate or incomplete data
Request deletion of personal data
Withdraw consent
Request information about processing activities
Nominate another individual to exercise rights in case of incapacity or death
File complaints regarding misuse of data

To exercise these rights, users may contact us using the details provided below.

8. Data Security

We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, disclosure, misuse, or loss.

Security measures may include:

Encryption technologies
Secure servers
Access controls
Password protection
Periodic security monitoring
Restricted employee access

However, no online platform can guarantee complete security, and users share information at their own risk.

9. Cookies and Tracking Policy

Cookies are small files stored on your device that help improve user experience.

We use:

Essential cookies
Analytics cookies
Functional cookies
Preference cookies

Users may:

Disable cookies through browser settings
Accept or reject non-essential cookies
Modify cookie preferences anytime

Disabling cookies may affect certain platform functionalities.

10. Third-Party Links

Our Platform may contain links to external websites or third-party services.

We are not responsible for:

Privacy practices of third-party websites
Content on external platforms
Data handling by third parties

Users should review the privacy policies of external websites before sharing personal information.

11. Children’s Privacy

Shahpurjat.xyz is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from children without verifiable parental consent.

If we become aware that a child has provided personal information without authorization, we will take appropriate steps to delete such information.

12. International Data Transfers

Some service providers may process data outside India.

Where cross-border data transfers occur, we ensure appropriate safeguards and contractual protections are implemented in accordance with applicable laws.

13. Policy Updates

We may update this Privacy Policy periodically to reflect:

Changes in legal requirements
Improvements to our services
Operational updates
Security practices

Users will be notified of significant changes through:

Website notifications
Email communication
Platform announcements

Continued use of the Platform after updates constitutes acceptance of the revised Policy.

14. Grievance Redressal

Users may submit complaints, concerns, or privacy-related requests through our official grievance and support portal:

🌐 https://www.shahpurjat.xyz/report-a-complaint/

We aim to review and respond to all genuine complaints within a reasonable time in accordance with applicable Indian laws.

15. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through: